Grow your brand with Brandbastion, better conversations Safeguard your brand and foster a thriving online community with better conversation management on social media.

BrandBastion: Enabling Safe Conversations and Meaningful Relationships with Audiences

In today’s digital age, social media is a crucial tool for businesses to connect with their audiences. However, with the vast amount of information and conversations happening online, it can be challenging for brands to monitor and manage their social media presence effectively. This is where BrandBastion comes in.

Your all in one social media conversations platform

You can use BrandBastion Lite to manage all your personal as well social media conversations from one place:

• Analyze: discover trends and understand your brand sentiment
• Moderate: leverage our AI to find harmful comments and auto-hide them
• Engage: Use a smart inbox that highlights which messages need a reply

Manage comments faster using This AI ⚡

Monitor and manage all your social media conversations in one place:

• Analyze sentiment insights and content resonance
• Moderate harmful conversations using AI
• Engage faster by leveraging Intent Recognition

Nordic by Origin, Global by DNA

BrandBastion is a startup based in Helsinki, Finland, with a unique global team working remotely from around the world. We are proud of our Finnish heritage and culture of ‘sisu,’ which embodies the resilience and determination required to succeed in the fast-paced world of social media. From day one, we have aimed to be a leading partner for conversational brand safety and community management while shaping the future of social intelligence.

Mission and Vision

Our mission is to enable organizations across all industries to create safe conversations and meaningful relationships with their audiences. We believe that by harnessing the power of AI, we can help brands and advertisers proactively monitor and manage their online conversations with ease. Our vision is to be the number one partner for conversational brand safety and community management while shaping the future of social intelligence.

Positioning

At BrandBastion, we specialize in helping brands and advertisers protect themselves from harm on social media while amplifying their engagement with customers. We accomplish this by using AI-powered solutions that proactively monitor and manage online conversations. Our team acts as an extension of our clients’ in-house teams, supporting them as defenders, supporters, and protectors of their brands.

Trusted by Top Brands

We are proud to have earned the trust of some of the world’s leading brands and advertisers, including Airbnb, Sephora, and Nissan, to name a few.

Our Core Values

At BrandBastion, we are action-driven, client-focused, tenacious, inquisitive, open, and nimble. We believe that these core values are crucial to our success as a company and our ability to deliver high-quality services to our clients.

How It All Began

BrandBastion was founded in 2013 by Jenny Wolfram, a lawyer who recognized the potential for technology to help brands protect themselves on social media. Over the years, we have developed proprietary solutions that combine artificial intelligence, natural language processing, and human content processing specialists. Today, we are proud to be a leading partner for conversational brand safety and community management.

In conclusion, BrandBastion is a valuable partner for brands and advertisers looking to create safe conversations and meaningful relationships with their audiences on social media. Our unique combination of AI-powered solutions and human expertise allows us to proactively monitor and manage online conversations while acting as an extension of our clients’ in-house teams. We are proud of our Finnish heritage and global team, and we are committed to helping organizations across all industries succeed in the fast-paced world of social media.