Fin AI bot

Fin, powered by OpenAI, is an AI-driven solution that enhances customer support and engagement. It boasts impressive results, including a 50% resolution rate and significant reductions in conversation routing.

💼 Use Cases

• Enhanced Resolution: Achieves a remarkable 50% resolution rate in customer support.
• Efficiency Improvement: Successfully resolves 42% of conversations within six days.
• Reduced Workload: Decreases conversation routing by 40% in just two weeks.
• Automated Support: Increases automated resolution rate from 18% to 29% within the first week.
• User-friendly Implementation: Quick and easy setup with minimal configuration required.
• Content Enhancement: Rephrases help content for better user understanding.
• Engagement Boost: Delivers double-digit gains in engagement and resolution rates.

🚀 Features

• No Training Needed: Requires no training or complex configuration.
• Customization: Easily customize and preview Fin to fit your specific needs.
• Intelligent Controls: Configure multiple Fin AI bots with rules and targeting.
• Handoff Capabilities: Seamlessly handoff to support teams, other bots, or Zendesk/Freshdesk.
• Conversational Design: Holds complete conversations and asks clarifying questions.
• Multilingual Support: Offers multilingual capabilities.
• Measurement and Reporting: Provides usage metrics, ROI metrics, custom reporting, and CSV downloads.
• Integration: Integrates with over 400 apps, including popular messaging platforms.
• Customizable Appearance: Rename Fin, personalize Fin Messenger, and customize the Fin icon.
• Pay-Per-Resolution: Cost-effective pricing model, paying only for resolved conversations