Kore.ai has been named a leader in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms. They offer Conversational AI technology that helps companies deliver exceptional experiences for customers, agents, and employees on voice and digital channels.
🌟 Use Cases
- Customer Experience: Deliver humanized and effective experiences to delight customers, providing self-service experiences using conversational AI across voice and digital channels.
- Employee Experience: Automate employee interactions through self-serve intelligent virtual assistants, providing quick and accurate answers to repetitive queries.
- Generative Language Models: Utilize generative AI models like GPT-3 and other LLMs to pave the way for future innovations.
- Smart Co-piloting: Offer an extraordinary IVA development experience with smart co-piloting, dynamic conversations, and advanced analytics.
- Effective Experiences: Focus on delivering convenient, timely, and personalized service experiences for customers and employees.
- Trusted by Leading Brands: Kore.ai is trusted by over 350 iconic brands worldwide, including top banks and healthcare organizations.
- Automation and Interactions: Kore.ai technology automates over 2 million interactions across 40+ channels, delivering significant value to consumer operations.
- Awards and Recognition: Kore.ai has received high ratings and awards from multiple leading agencies for its Conversational AI solutions.
- Learning and Certification: Kore.ai Academy offers learning plans to master conversational AI skills and get certified on the Kore.ai Experience Optimization (XO) Platform.