Thank you for choosing our products/services. We are committed to providing the highest quality products/services to our customers. If you are not completely satisfied with your purchase, we are happy to help you with the return and exchange process.
Returns and Exchanges:
Our policy lasts [30/60/90] days. If [30/60/90] days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate the return or exchange process, please send an email to email@example.com with your order number and reason for return/exchange.
Refund Processing Time:
Once we receive your return, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within [7/15/20] days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We appreciate your business and want you to be completely satisfied with your purchase. If you have any questions or concerns, please do not hesitate to contact us at email@example.com.