Pricing: Contact For
Type: Chat, Customer Support

Aide is an AI-powered platform that enables fast and efficient data analysis and optimization of support processes without requiring manual labeling of data. It continually improves its accuracy by actively learning from data changes.

💡 Use Cases

  • Effortless Support Optimization: Aide leverages cutting-edge AI models to help organizations analyze data and streamline their support processes without the need for in-house expertise or effort.
  • No Labeling Required: Unlike other platforms, Aide does not rely on manual ticket labeling for training its models. This hands-free approach saves time and resources.
  • Expanding Coverage: Aide’s models initially provide a baseline level of accuracy and gradually expand their coverage over time without compromising performance.
  • Active Learning: Aide utilizes your data as the source of truth, allowing the models to improve their precision as the dataset grows. The more data you have, the better the performance.
  • Growing Accuracy: Aide understands that data is constantly evolving, and so should the models. It actively observes changes in your data and adapts its algorithms to ensure continuous accuracy improvement.

💡 Features

  • 🎯 No Manual Labeling: Aide’s models don’t require you to label tickets, saving time and effort.
  • 📈 Coverage Expansion: The models gradually improve their coverage without sacrificing accuracy.
  • 🤖 Active Learning: Aide leverages your data to continuously enhance the precision of its models.
  • 🔄 Adaptive Algorithms: The platform adapts to changes in your data, ensuring ongoing accuracy improvement.

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